The following Terms and Conditions of Service apply to all products and services provided by daauus advertising agency. All work is carried out by daauus advertising agency on the understanding that the client has agreed to daauus advertising agency’s terms and conditions. Copyright is retained by daauus advertising agency on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing and after all costs have been settled. If a choice of design is presented, only one solution is deemed to be given by daauus advertising agency as fulfilling the contract. All other designs remain the property of daauus advertising agency, unless agreed in writing that this arrangement has been changed.
1.0 Project Acceptance
1.1 At the time of proposal, daauus advertising agency will provide the customer with a written estimate or quotation. The terms and conditions can be read on the daauus advertising agency website.
1.2 A copy of the written estimate or quotation is to be signed and dated by the customer to indicate acceptance and should be returned to daauus advertising agency.
1.3 Alternatively, the client may send an official order in reply to the estimate or quotation which binds the client to accept daauus advertising agency’s terms and conditions, or an email acknowledging acceptance of the quotation.
1.4 No work on a project will commence until acceptance of the quotation has been received by daauus advertising agency.
2.0 Graphic Design Charges
2.1 Charges for design services to be provided by daauus advertising agency will be set out in the written estimate or quotation that is provided to the customer.
2.2. At the time of the customer’s signed acceptance of this estimate or quotation, indicating acceptance of the terms & conditions, a non-refundable deposit of 50% of the quoted fee will become immediately due. Work on the project will not commence until daauus advertising agency has received this amount.
2.3 Unless agreed otherwise with the Client, all design services require an advance payment of a minimum of fifty (50) percent of the project quotation total before the work is supplied to the Client for review.
2.4 The remaining fifty (50) percent of the project quotation total will be due upon completion of the work prior to release the materials.
3.0 Printing Policy
3.1 All printing designs will be approved before sending it for final print. Any changes after the final approval will be an additional cost.
3.2 All samples will be provided by daauus advertising agency. daauus advertising agency holds no responsibility on final print once the materials are approved by the client including its specifications.
4.1 Ownership of copyright over all concepts and draft Artwork remains with daauus advertising agency. This includes, but is not limited to; logos, symbols, compositions and copy. Unlawful use of these Artworks by the Client is strictly prohibited. The use of Artwork prior to payment is illegal.
4.2 Artwork designed will remain the property of daauus advertising agency until account is paid in full.
4.3 Upon full payment of account, copyright ownership will be transferred to the Client. The daauus advertising agency and it’s own designers retain rights to utilise Artwork and all design elements for portfolio/self-promotion.
5.1 The customer will be provided with an Approval Form and Invoice prior to final publication.
5.2 At this time the remainder of the amount due will become payable and the customer will also be required to sign and return the Approval Form to daauus advertising agency.
5.3 Payments may be made by money transfer, cash, or cheque.
5.4 Publication and/or release of work done by daauus advertising agency on behalf of the client, may not take place before cleared funds have been received.
6.0 Social Media
6.1 daauus advertising agency does not guarantee any number of likes or following on the clients channel.
6.2 daauus advertising agency does not hold any responsibility of who follows/likes their page on the respective social media network pages.
6.3 Social Media pages belong to the client and the access to the social media pages needs to be provided to daauus advertising agency.
6.4 All content posted on Social Media is pre-approved by the client. daauus advertising agency holds no responsibilty towards its content or material.
7.1 Cancellation of orders may be made initially by telephone contact, or e-mail.